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MagicBrief Customer FAQs
1. Will MagicBrief still exist as a standalone product?
Yes, and we’re just getting started. MagicBrief will continue to operate as its own platform, with the same mission to help teams do their best creative work. The acquisition means more resources to improve the product you already love.
2. Will my current plan or pricing change?
There will be no changes to your plan or pricing. Your subscription, billing, and access remain exactly as they are. If anything ever changes down the track, we’ll give you plenty of notice and flexible options.
3. Will the MagicBrief team still be supporting the product?
Absolutely. The same team is here, and we’re still your creative partners. You’ll continue to get the same support, onboarding, and product guidance you know and trust.
4. Will MagicBrief integrate with new tools or platforms?
That’s the plan! We’re exploring deeper integrations to make your creative workflow even more seamless. Stay tuned.
5. Will I still be able to use MagicBrief with my team or agency?
Yes, nothing is changing there. Your workspaces, briefs, collections, and team workflows will keep running just as they do today.
6. What if I’m mid-project or campaign?
Everything in your account stays the same. Your projects, assets, and reports are all right where you left them.
7. Who do I contact if I have questions?
Same channels as always. Reach out your account manager, our support chat in the app, or email support@magicbrief.com. We’re here for you.
8. What’s next for MagicBrief?
More magic. With Canva behind us, we’re scaling faster, building smarter, and doubling down on helping creative teams make standout ads. We’re excited, and we’re taking you on the with journey us.
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